Blog post: 50 Ideas on Using Twitter for Business

If you are using Twitter already, many of these will be obvious. Sinnce doing customer service via Twitter may not be intuitive, here are three examples:

• Someone from Bloglines (an RSS reader) is monitoring Twitter for comments about their beta product and service issues.
• Comcast has become famous for their use of Twitter. Frank has reached out to Comcast uses all across the country via Twitter to help them with service problems.
• Felicia's Atomic Lounge uses Twitter to announce events and specials.

How could you be using Twitter to reach out and support your customers? Perhaps all you need to do is to make yourself available to talk?

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Technorati tag: Twitter